A new residential or small business connection will be usually offered as a basic connection service under our model standing offers. A basic connection:
A Temporary Connection is a connection required by builders when they require electricity to complete construction at a property.
You can apply for a new electricity connection through your electricity retailer or directly with Jemena.
Submitting your application through a retailer is the most common option, as your retailer can coordinate both the connection and metering requirements. Alternatively, you can apply directly with Jemena for the network connection works.
Important: If you choose to apply directly with Jemena, the electricity meter will be installed and programmed off once the connection is completed. Before the site can be energised and electricity supplied, you will need to establish an account with a retailer of your choice. Your retailer will then arrange for the meter to be activated and energised.
Whether you apply through a retailer or directly with Jemena, we'll work to ensure your connection is completed safely and in accordance with our network requirements.
If your property requires a higher level of electricity, typically more than 76 amps per phase, a Current Transformer (CT) connection is needed.
For more information, head to our Current Transformer page.