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Jemena Gas Networks

As the largest gas distributor in New South Wales, we're proud to deliver natural gas hot water, heating, cooking and more to over 1.6 million homes and businesses every year. Find out all about what we do and how we do it here. 

Connecting your Home with Natural Gas

Technical information

Searching for a term, industry or regulatory information? Find key documents below. Can’t see what you’re looking for? Trying searching our document centre.

Part 10 information 

This information is published in accordance with the requirements of Part 10 of the National Gas Rules. The document contains information Services and access information (Rule 101B), Standing terms (Rule 101C) and Prices payable (Rule 101E) information.

Downloadable Excel spreadsheets containing flow data and inlet/outlet pressures can be accessed via this link (Rule 101B(4b) i, ii, iii).

Currently, Jemena Gas Networks has 26 retailers and 14 self-contracting users using its reference services (required as per Rule 101E(3))

Information relating to Rule 101B(5)(b) Matters Expected to Affect Capacity can be downloaded as an Excel spreadsheet here.

User Access Guide

The User Access Guide contains a link to the Interconnection Policy.

The Interconnection Policy can be accessed via this link as well. 

JGN Service and Access Information

This information is published in accordance with the requirements of Part 10,  Rule 101B(4) Service and access information of the National Gas Rules. Other Service and Access information is published in the Part 10 information document.

Part 10 information – Financial and historical demand information (updated in 2024) 

This information is published in accordance with the requirements of Part 10 of the National Gas Rules and provides financial and historical demand inflation, including a cost allocation methodology.

Network Operator Rules

Sets out the rules and requirements for third parties performing gasfitting work to connect consumer services to Jemena’s gas distribution network.

Residential Medium Density-High Rise Documentation

Find out how to apply for connection, where metering can be installed and associated technical data, go to this page and click the DOWNLOAD button.
Schedule of reference tariffs and charges effective 1 July 2023

Sets out our reference tariffs and charges for the period 1 July 2023 to 30 June 2024.

Schedule of reference tariffs and charges effective 1 July 2022

Sets out our reference tariffs and charges for the period 1 July 2022 to 30 June 2023.

Schedule of reference tariffs and charges effective 1 July 2021

Sets out our reference tariffs and charges for the period 1 July 2021 to 30 June 2022.

Access Arrangement 2020-2025
• Updated Schedule 8 
(Receipt Point Pressures)

Sets out the network transportation services we provide.
Updated Schedule 8 for Access Arrangement 2020-2025 to include Malabar Receipt Point information.
Reference Service Agreement 2020-2025 Terms and conditions that apply to the network transportation services we provide to users.
Access Arrangement Information 2020-2025
 - Proposal documents
 - Revised Proposal documents
The information that is reasonable necessary for users and prospective users to: (a) understand the background to the access arrangement and (b) understand the basis and derivation of the various elements of the access arrangement.
Model Standing Offer Explains details around the connection of residential premises to Jemena Gas Network, including the offer process, terms and conditions and site condition requirements.
Deemed Standard Connection Contract

Contract between you and us about the services which cover connection of your premises to our distribution system, and the energy supplied to the premises.

Safety Case of Jemena Gas Assets (NSW) The Safety Case provides a simple explanation of the nature of gas safety risks and Jemena’s approach to risk management.
Emergency Load Shedding Form The Emergency Load Shedding form provides Jemena with your company's up to date emergency contact details and load shedding information.
JGN Performance Report 2024 Jemena Gas Network Service Performance - Includes metering, connections, service, quality and reliability standards for 2023. View the Reporting Methodology.
Daily Gas Data Product – Demand Customers The Daily Gas Data Product provides demand customers with comprehensive gas usage reports (daily, hourly, and monthly) delivered via email, daily.
Daily Gas Data Product – Consultants The Daily Gas Data Product provides Consultants with comprehensive gas usage reports (daily, hourly, and monthly) delivered via email, daily.

Meter 

Data Logger Information

Detailed information about Meter Data Logger for Electrician or property developer.