We're committed to the safety and wellbeing of our customers and the community.
Why Register as a Life Support Customer?
Life Support customers receive additional support and consideration when we plan our maintenance and during unexpected emergency power interruptions.
This support can include:
You can register as a Life Support customer if you use any of the following equipment:
You can also register for life support for any reason your doctor deems is essential to your health such as:
How do I register?
If you have life support equipment on your premises, you can register by contacting:
Once you are registered, you will be sent an information pack with a medical confirmation form that needs to be signed by your medical practitioner. If you do not return the medical confirmation form within the required timeframe, then you may be de-registered from life support.
We understand there’s never a convenient time for the power to go out. Click here for some tips to help you manage during a power outage.