What You Need to Know

Before Jemena can connect your property to the gas network for a Path Valve – Boundary Service New Connection, your licensed plumber must complete and submit the online digital form for leak test via MyPortal. This confirms that your gas installation is safe, compliant with regulations, and meets the requirements outlined in Jemena’s Network Operator Rules.

Why This Is Important

Jemena cannot connect or reconnect your gas supply until a valid Leak Test Notice has been received. This requirement is in place to ensure the safety of your household, your property, and the wider community. It is a legal obligation under the Gas Supply Regulation and forms part of our commitment to maintaining a safe and reliable gas network.

Your Plumber’s Responsibilities

Your licensed plumber is responsible for:

When Submitting the Leak Test Notice, Your Plumber Must:

• Include Licence Details and Certification Date
  The notice must clearly state the plumber’s licence information and the date of certification.
  
  
• Submit After Path Valve Installation
  The Leak Test Notification online form must only be completed and submitted after the Path Valve installation is finished. Submissions made before installation will not be accepted.
  
  
• Follow Network Operator Rules
  The Leak Test Notice must comply with the procedures outlined in the Network Operator Rules and accurately reflect the condition of the installation.

What You Need to Do

• Engage a licensed plumber who is familiar with Jemena’s requirements and the Network Operator Rules.
• Ensure your plumber completes the leak test and submits the Leak Test Notice promptly via MyPortal.
• You can check the status of your application in MyPortal by selecting your application number under the Path Valve – Boundary Service New Connections section. The portal will indicate whether Jemena has received and accepted the Leak Test Notice.