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Two-Factor Authentication is coming to My Portal

From 26th March 2026, My Portal will introduce Two-Factor Authentication to help keep your account secure.

When you log in for the first time each day, you’ll enter your username and password as usual, then confirm your login with a one-time code sent to you via email. Most users will only need to do this once per day, as re-authentication will be required every 8 hours. This update adds an extra layer of protection and aligns My Portal with industry security standards.

 

Quick guide to Two‑Factor Authentication  Learn more

 

 

Frequently Asked Questions

Visit the My Portal help and support page for more information.