Contact us

Customer enquiries and connections

1300 131 871

PO Box 16182, Melbourne VIC 3000

Faults and emergencies

131 626

Feedback and complaints

Feedback form

1300 131 871

Customer enquiries

Feedback and complaints

1300 137 078

PO Box 1220 North Sydney NSW 2059

Faults and emergencies

131 909

Eastern Gas Pipeline

For faults and emergencies only

1800 620 492

Queensland Gas Pipeline

For faults and emergencies only

1800 177 008

Tasmanian Gas Pipeline

For faults and emergencies only

1800 195 666

AquaNet Sydney Pty Ltd

02 9867 7312

C/- Jemena 99 Walker Street, North Sydney 2060

Media contact

For media enquiries only. The Media Team is unable to assist with other enquiries.

1300 331 239

Corporate office

1300 536 362

Level 16

567 Collins St

Melbourne, Victoria